Flexible accommodation

Submit a place and earn more!

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Rent rooms or flats quickly and safely!

Reduce vacancy with flexible rental

No phones and no-shows

Verified tenants

Any questions?

Call us or check the frequently asked questions and answers

+48 692 265 916

Rezuro gives me the possibility of flexible room management

Adam Ćwikliński

Rental management

Minimize vacancy rates

Rent rooms online and ensure the continuity of their occupancy and earn more.

Safe rental

We will make sure that your offer appears on the largest advertising portals in Poland.

Effective advertising

We want the apartment offer to reach as many potential tenants as possible. We will make sure that it appears on the largest advertising portals in Poland.

Save time

Find a tenant without bothersome answering phone calls and time-consuming showing of the apartment.

Insurance

Receive an additional payment that will protect you from expenses related to the repair of any damage.

Payment automation

Automate the rental process and collect rents from tenants on autopilot.

How does it work?

Submitting the application

You fill out and send us an application form

Establishing contac

We contact you to tell about our product

Starting cooperation

If you decide to cooperate, we will go online

One time payment

charged only on rent renewal by the tenant

Apartment profile on Rezuro.com (photos, video and apartment plan)
Promoting apartment on OLX and Gumtree
Verification of the tenant and his financial capacity
Safe rental with an insured tenant
Automating rent collection

Do you have any questions?

01.

How can I start working with Rezuro?

After completing the form on the rezuro.com website, we will contact you to arrange the meeting. It is essential for us that each place presented by Rezuro is appropriately verified and gives reliable information following the facts.

02.

What fees do I have to be prepared for when deciding to work with Rezuro?

The fee for Rezuro depends on the type of place you offer. You will learn about the details of the settlements when contacting our representative.

03.

What materials do I need to prepare to start working with Rezuro?

When you fill out the application form on the rezuro.com website, we will contact you to provide details of cooperation and answer your questions. After you decide to start a partnership with us, we will ask you to send materials (photos and descriptions of places), which will be published on the Rezuro platform. We will create a profile for each place you offer. We need to get to know the provided space in sufficient detail so that our TeleCentrum can reliably answer any questions from potential tenants.

04.

On what websites will you promote my apartment?

The basic profile of your property will be placed on rezuro.com. In addition, you will receive a presentation of your places on OLX and Gumtree, which are the leading advertising portals chosen by people looking for real estate for rent. Online advertisements about your property will be consistent. Their task will be to attract as many interested people as possible who will fill in the booking form. In addition, information about your room will be available on our Facebook profile. All advertisements will include the telephone number of our TeleCentrum, and you will receive verified applications from people interested in renting. All published offers for your room will work for you until you find a tenant.

05.

Will I be implemented in the Rezuro Host Panel?

Yes, we want every host to be able to make the best use of this tool. After creating an apartment profile on Rezuro, you will receive a login and password for the Host Panel. We will contact you and conduct training explaining the operation of the product. Training is carried out remotely and usually takes no more than 30 minutes.

06.

What will happen to the profile of the place on Rezuro once I find a tenant?

In a situation when your place is rented, we disable the possibility of reporting by potential tenants. However, the site's profile with photos and descriptions will remain visible on the Rezuro portal. At any time, you will be able to re-activate the availability calendar of such a place via the Host's Panel to search for new tenants.

07.

Who is answering questions from interested tenants?

Our TeleCentrum answers all questions posed by potential tenants. You will receive applications from people already interested, and your task will be to accept or reject them. The approved person will be asked to make a payment.

01.

How does the tenant whose application form has been accepted make the payment?

When you accept the tenant in the Host Panel, an SMS and email will be sent to him automatically, with all payment details. When the tenant pays the payment, the offer on the Rezuro website is blocked, and the Host receives all the necessary data for personal contact with the tenant. After making the payment, the Lessee gets all the information needed to contact the Host and arrange the keys to the new place.

02.

What happens when the payment link expires and the person concerned still wants to book and rent a room?

Each person accepted by the Host receives a link to make the payment. If for some reason the Reserving Party fails to make the payment and the payment link expires, such a person will be able to ask for its reactivation by contacting our TeleCenter. Reactivation takes place only with the consent of the Host. The message with the payment link is sent again, and the payment time is 24 hours. Remember that during 24 hours, when we are waiting for the payment from the Reserving Party, the possibility of accepting reservations from other potential tenants is disabled in the Host's Panel.

03.

Will I be able to accept several people at the same time and wait for the first one to pay?

After accepting the application from the person interested in renting your room, the possibility of approving other applications is blocked. That means that no one else will be able to receive an invitation to pay. When you receive an application from a potential tenant, you decide whether you want to accept this person to send a request for payment. After the Reserving Party's acceptance by the Host, the Rezuro system automatically blocks the possibility of receiving other notifications. The interested tenant is sent a message with a link to the payment. If the potential tenant makes the payment, the offer on the portal is automatically marked as rented. If it turns out that the person concerned does not make the payment, you have the option of accepting other people who have completed the booking form for your place.

04.

Can I ask a potential tenant for additional verification?

Yes, you can do this by using the Host Pan. Just ask the person to verify his identity and payment capacity by open banking technology. Such verification takes place online and takes only a few or several seconds, and is also completely safe.

05.

For what purpose and from whom is the one-time administration fee charged?

The tenant always pays the administration fee. The amount of the price is determined by the host individually for each room. In practice, this fee is intended to cover the costs of possible cleaning of the tenant's room or, for example, purchasing a civil liability insurance policy for the tenant. Rezuro collects the fee from the person booking the room along with the first rent. Next, it is transferred directly to Rezuro's bank account. If within 24 hours from the moment when the tenant has stayed in the room, he does not report any objections to Rezuro, we will transfer the Administrative Fee to the host's account. This fee is non-returnable, and only the host decides what to spend it on.

01.

What is the tenant verification offered by Rezuro?

Each person booking online goes through different levels of verification. The first step is to verify the phone number and fill in the booking form, including several questions that the future tenant is answering. Then, additional verification forms confirm the person's identity, make the booking, and verify his income. Finally, by receiving information on the payment capacity of the candidate for the tenant and the answers to the questions contained in the form, the Host decides to whom he wants to rent his property.

02.

How can I protect myself against possible damage by the tenant?

Each Lessee in the process of booking a place must pay a one-time administrative fee, which the Host can spend on purchasing the Lessee's liability insurance policy.

03.

When the tenant does not extend the contract with me after the period paid by Rezuro, do I have the right to charge him with additional costs?

Yes, if the tenant causes damage or other situations that expose you to additional costs, you always have the right to demand that they be compensated for you.Musisz pamiętać aby zabezpieczyć się na taką okoliczność w umowie jaką zawierasz z najemcą.

01.

How soon will my room be rented?

The speed of finding a tenant depends on many factors. The key elements are the price, location, and the attractiveness of the place and its equipment. By working with us, you will receive tools that will allow you to receive notifications from potential tenants and verify their financial capabilities.

02.

Who does the tenant pay the rent to?

Each tenant interested in renting pays the first rent together with the Administration Fee to the Rezuro's bank account. This amount is the basis for renting the space. Apart from the first rent, the tenant makes all subsequent payments directly to the Host's bank account. The Host can additionally take advantage of the payment automation offered by Rezuro. The system will remind the tenant about the rent by sending a link to the payment. After paying the rent, the Host will receive an SMS / email notification about its settlement and information if the required rent did not arrive on time.

03.

Does Rezuro mediate in contacts between the Host and the tenant after renting a room?

Rezuro's task is to optimize the rental process until the Host signs the contract with the tenant. We know that both the host and the tenant have the right to object and not to extend the rental period. In addition, if the tenant resigns from continuing the rental within 24 hours after the start of the rental based on reasonable grounds, we will refund him 100% of the rent paid together with the Administration Fee. Our TeleCentrum Rezuro is always ready for contact from the hosts and tenants and is happy to provide all the necessary information.

04.

What is the minimum rental period offered on the Rezuro portal?

Each place offered on the Rezuro portal has an individually defined minimum rental period and the method of paying the first rent (weekly or monthly). Each Host decides for himself the minimum period of time for which he seeks a tenant.

05.

Why does the rental price displayed on Rezuro include all fees?

This solution allows potential tenants to make lease decisions easier and compare offers faster. Of course, each Host individually finalizes the rental transaction with the tenant and sets the rules for settlements, but we want future tenants to know the amount of all costs they will have to bear.

06.

Will I be able to refuse to rent an apartment to the person who made the reservation and made the payment?

We want the entire rental process through Rezuro to be comfortable for both the Host and the tenant. Ultimately, you as the Host decide whether and to whom you rent your apartment or room. We believe that both the Host and the booking party will act responsibly and respect the other party. After accepting the application form by the Host, the future tenant will receive a link to pay the rent from the system along with the Administration Fee. After paying for them, the Host and tenant receive contact details to arrange the room's keys handling directly.

07.

What kind of contract am I making with the tenant?

The host decides which contract and in what form he concludes with the tenant.

01.